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Pattaya's 24/7 Complaint Center: 250,000 calls for a better life!
Discover the latest developments in Pattaya, including the 24-hour Complaint Center and Smart City initiatives to improve quality of life.
Pattaya's 24/7 Complaint Center: 250,000 calls for a better life!
The City of Pattaya places great emphasis on improving its public services and has already taken a notable step in this direction with its 24-hour Complaint Center 1337. Loud mgronline Since 2024, over 250,000 citizens and tourists have used the service. Mayor Pramese War Ngamphichit is the head of the “BETTER PATTAYA” initiative, which aims to promote Pattaya as the region's economic and tourism hub.
The Complaint Center 1337 not only serves to receive concerns, but also offers extensive information and emergency assistance. An impressive 257,869 calls were recorded in fiscal year 2024. This reflects the public's trust in the services offered, as Mayor Poramet emphasizes: “We believe in transparency and rapid response.” What is new is the introduction of a mobile unit, also known as a Quick Response Unit (QRU), which proactively responds to problems and quickly offers solutions in affected areas.
Digital advancements for Pattaya
In order to increase the quality of life and offer citizens even better service, the Line @pattayaconnect app was launched. This not only enables online appointment bookings and tax payments, but also provides information about the weather and tourist activities. The app's main estimated offerings are:
- Nachrichten über Pattaya und Wettervorhersagen
- Bürgerdienste wie Online-Terminbuchungen und Steuerzahlungen
- Ein Kanal für Online-Beschwerden und eine Notrufnummer
- Informationen zu Tourismusaktivitäten und neuen Attraktionen
- Echtzeit-Verkehrs- und Bauinformationen
- Details zur Smart City-Politik von Pattaya
Another step towards digitalization is the Smart City project, which is being driven forward with the support of National Telecom (NT) and Huawei Thailand. This was stated in the report by Huawei explained. The aim is to create a modern infrastructure that optimizes city management, as well as improving security and emergency services.
With the installation of 5G Smart Poles, Pattaya will be upgraded from smart lights to free Wi-Fi hotspots to improve safety and quality of life. These new technologies help improve communication and efficiency in city government.
A look into the future
The challenges in Pattaya, such as infrastructure, public services and security, require innovative approaches and quick solutions. The measures taken under the “BETTER PATTAYA” initiative lay the foundation for a future worth living. The mayor highlights the importance of offering modern and transparent services. The Quick Response Unit is ready to provide immediate assistance, strengthening the sense of community and trust among citizens.
Overall, Pattaya impressively shows that it is well on its way to improving the quality of life for residents and tourists and asserting itself as a modern center in the region. More information and updates are available via the app and the complaint center, both of which make a valuable contribution to the city's development.